Frequently Asked Questions

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EarPro is composed of a blend of unique oils that are known for their anti-infective properties. EarPro has been proven in clinical studies to target the exact bugs that cause over 80% of ear infections.
  • No harsh chemicals
  • No known side effects or drug interactions
  • Gluten & dairy free

WHAT IS TRAPPED WATER?

Trapped water means that water gets stuck in the ear canal. Trapped water is a common issue, especially when you spend a lot of time in water. Trapped water typically causes a plugged-up sensation and sounds often appear muffled. Many people suffer from ear pain, tinnitus as well as loss of coordination and balance. If left untreated, there is a risk of developing Swimmer’s Ear, Surfer’s Ear or other types of infections that may result in hearing loss.

WHY IS TRAPPED WATER DANGEROUS?

Trapped water is not a life-threatening condition but it can lead to outer ear infections, severe pain, a doctor’s visit and having to take antibiotics. If trapped water is not removed from your ear, you are at a greater risk of permanent hearing issues and ear damage. In the worst scenario, you may end up with an infection known as Swimmer’s Ear which can lead to deep tissue infections (cellulitis), bone and cartilage damage or necrotizing otitis externa. You should, therefore, take actions to avoid trapped water.

HOW DO I GET WATER OUT OF MY EARS?

If you have water in your ears, you can try any of the following at-home remedies:

  • Jiggle your earlobe
  • Make gravity do the work
  • Create a vacuum
  • Use a blow dryer
  • Try alcohol and vinegar ear drops
  • Use hydrogen peroxide ear drops
  • Try more water
  • Take over-the-counter medication

 

However, if you use EarPro, you can prevent trapped water altogether.

WHAT HAPPENS IF I HAVE WATER IN MY EARS FOR TOO LONG?

If water remains in your ears for too long, you are at a greater risk of outer ear infections, permanent hearing issues and ear damage.

HOW DO I NOT GET WATER IN MY EARS?

Try any of the following tips to prevent water from getting in your ears:

  • Keep your ears clean and dry, especially after being in the water for a longer period
  • Always maintain proper ear wax hygiene
  • Always take good care of your skin
  • Wear earplugs while swimming

 

Consider using ear drops: If you use EarPro, you can prevent trapped water altogether.

WHAT IS SWIMMER’S EAR?

Swimmer’s Ear, also known as Otitis Externa, is an infection in the outer ear canal. The most common cause of this infection is trapped water in your ear, for example after swimming or diving, aiding bacterial growth. It can also be caused by cotton swabs or other objects in your ear that damage the skin in the ear canal.

HOW COMMON IS SWIMMER’S EAR?

Around 10% of people are suffering from Swimmer’s Ear at some point in their lives.

WHAT ARE THE SYMPTOMS OF SWIMMER’S EAR?

Swimmer’s Ear can have mild, moderate and advanced symptoms:

  • Mild symptoms can include itching and slight redness in your ear, mild discomfort and slight fluid drainage;
  • Moderate symptoms can include intensifying itching, redness and fluid drainage, pain, swelling of your ear canal and decreased hearing;
  • Advanced symptoms can include severe pain, blocking of your ear canal, swelling of your outer ear and fever.

 

EarPro recommends contacting a doctor for advice when you notice even mild symptoms of Swimmer’s Ear. If you suffer from severe pain or fever, you should see a doctor immediately or visit the emergency room.

I THINK I HAVE SWIMMER’S EAR – SHOULD I SEE A DOCTOR?

Yes, we recommend contacting a doctor for advice when you notice even mild symptoms of Swimmer’s Ear. If you suffer from severe pain or fever, you should see a doctor immediately or visit the emergency room.

HOW DO I PREVENT SWIMMER’S EAR?

Here are some recommendations on how to prevent Swimmer’s Ear:

  • Make sure to dry your ears after swimming, bathing, diving or any other water activities;
  • Use ear drops, such as EarPro, before and after swimming;
  • Avoid swimming in water with high bacterial counts;
  • Avoid using cotton swabs or other objects in your ear.

 

Please consult your doctor before going in the water if you recently had an ear infection or surgery.

HOW DO I TREAT SWIMMER’S EAR?

Swimmer’s Ear is usually treated with either prescription antibiotics, antifungal ear drops or other forms of ear drops and therapies. Many of these contain active medicinal ingredients and/or preservatives which can cause further allergies or sensitivities in some patients.

EarPro recommends contacting a doctor for advice when you notice even mild symptoms of Swimmer’s Ear. If you suffer from severe pain or fever, you should see a doctor immediately or visit the emergency room.

WHAT IS SURFER’S EAR?

Surfer’s Ear involves an exostosis which is an abnormal bone growth within the ear canal. Irritation from repeated cold wind and water exposure causes the bone surrounding the ear canal to develop lumps of bony growth which can constrict the ear canal.

Most avid surfers show at least mild bone growth, causing little to no problems. But, this condition is progressive, making it important to take preventative measures early on.

Surfer’s Ear is not limited to surfing and can occur in any activity within cold, wet and windy conditions, such as windsurfing, kayaking, sailing, jet skiing, kitesurfing and diving. If left untreated, Surfer’s Ear can impact your hearing capabilities and, in the worst case, cause total deafness.

EarPro recommends contacting a doctor for advice when you notice even mild symptoms of Surfer’s Ear. If you suffer from severe pain or fever, you should see a doctor immediately or visit the emergency room.

HOW COMMON IS SURFER’S EAR?

Research carried out on professional surfers in 2018 showed that all were suffering from Surfer’s Ear (Auditory Exostosis) to varying degrees. For 50% of the study participants, two thirds of their ear canal were closed.

WHAT ARE THE SYMPTOMS OF SURFER’S EAR?

The first and most common signs of Surfer’s Ear include water plugged ears, muffled hearing and discomfort. Irritation from repeated cold wind and water exposure cause the bone surrounding the ear canal to develop lumps of bony growth which can constrict the ear canal. You might develop infections, causing pain and hearing loss.

HOW DO I PREVENT SURFER’S EAR?

Here are some recommendations on how to prevent Surfer’s Ear:

  • Use earplugs to keep water out of your ears;
  • Wear wetsuit hoods to protect your ears from wind;
  • Use ear drops, such as EarPro, before and after surfing;
  • Use a blow dryer after surfing to help water evaporate.

HOW DO I TREAT SURFER’S EAR?

Treating Surfer’s Ear often involves surgery to remove the obstructing ear canal bone, using a binocular microscope. Most ear surgeons use a drill to remove the bone and may approach the area directly via the ear canal or by making an incision behind the ear and dissecting the ear forward.

I THINK I HAVE SURFER’S EAR – SHOULD I SEE A DOCTOR?

Yes, we recommend contacting a doctor for advice when you notice even mild symptoms of Surfer’s Ear. If you suffer from severe pain or fever, you should see a doctor immediately or visit the emergency room.

WHAT IS EARPRO?

EarPro is an effective solution against trapped water and related ear issues. EarPro coats the outer ear canal with a highly water-repellent layer and a natural anti-infective.

John Hicks gave EarPro five stars: “Second time I have taken this with me on a liveaboard. 36 dives over 9 days, and none of the usual discomfort / problems with my ears. Does what it says on the box, great product!”

You can find more helpful reviews here.

HOW DOES EARPRO WORK?

EarPro’s main ingredient coats the ear canal with a highly water-repellent layer, waterproofing the skin lining and dispelling water from the ear. This limits direct skin exposure to water and any contaminants or microorganisms contained in the water, helping to prevent ear infections and Swimmer’s Ear.

The water-repellent barrier also prevents entrapment of water, reducing the risk of developing Surfer’s Ear. On top of that, EarPro contains oregano oil whose natural antimicrobial properties target any bacteria and fungi that can cause ear infections.

EarPro is highly effective and has helped many of our customers. You can find their helpful reviews here.

WHY IS EARPRO DIFFERENT?

EarPro is used before going into water and comes with natural anti-infective properties that coat the outer ear canal with a highly water-repellent layer.

Most products on the market are used after being in the water. They are based on alcohol, acetic acid, glycerin and other drying agents – extremely harsh substances for the delicate skin of the ear canal that can destroy natural bacteria and the flora needed for healthy ears.

HOW DO I USE EARPRO?

To get the most out of using EarPro and to protect your ears fully, please follow these guidelines:

  • Spray EarPro in both ears;
  • Softly rub the tragus (outer skin) to make sure the ear canal is coated;
  • Remove any surplus liquid with a tissue;
  • Wash your hands after use;
  • Do not “plug” the ears with loose cotton wool;
  • Reapply after 2 hours of water exposure.

 

EarPro leaves your ear naturally, there is no need to wash it out.

WHEN SHOULD I NOT USE EARPRO?

You should not use EarPro if:

  • You are allergic or hypersensitive to medically refined paraffin oil or oregano oil;
  • You have a perforated eardrum or an ear infection (for example after ear surgery or from ventilation tubes);
  • You have any other ear issues such as pain, swelling or discharge.

I’M ALLERGIC, CAN I STILL USE EARPRO?

Please do not use EarPro if you are allergic or hypersensitive to medically refined paraffin oil or oregano oil.

WILL EARPRO IMPACT MY HEARING?

No, EarPro will not impact your hearing capabilities.

EarPro can potentially help your hearing as it helps to avoid trapped water in your ears.

WILL EARPRO IMPACT MY SENSE OF BALANCE?

No, EarPro will not impact your sense of balance.

WILL EARPRO IMPACT MY ABILITY TO EQUALIZE?

No, EarPro will not impact your ability to equalize.

EarPro continues to receive positive feedback from several scuba divers who say EarPro actually helps their ability to equalize.

You can find their helpful reviews here.

CAN CHILDREN USE EARPRO?

Yes. Due to EarPro’s natural formula, it can be used by infants, children and adults of all ages. EarPro does not impair your hearing, balance or ability to equalize.

You can find some helpful reviews here.

HOW MANY DOSAGES ARE IN ONE BOTTLE OF EARPRO?

One bottle of EarPro will last for approximately 200 applications.

HOW LONG CAN I USE EARPRO AFTER OPENING THE BOTTLE?

Once opened, you should use your EarPro bottle within 6 months.

WHERE CAN I REACH THE EARPRO TEAM?

You can reach the EarPro team via email or drop us a message on FacebookLinkedInTwitter or Instagram.

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